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Transform Customer and Employee Experiences with ServiceNow

NoblQ delivers AI enabled Enterprise Service Management and workflow automation at scale using ServiceNow. We have deep expertise across NOW Assist,ITx, CSM, HRSD, SPM, FSM to boost productivity, reduce TCO, and elevate customer & employee experiences. 

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Many organizations only scratch the surface of ServiceNow—limiting adoption to ITSM, underusing AI, struggling with CMDB data, and facing complex customizations that hinder innovation. At noblq, we help clients unlock ServiceNow’s full potential. Our experts streamline workflows, improve data governance, and drive automation at scale while creating collaborative workspaces across IT, HR, Finance, Procurement, and Legal. Using our Better Together methodology, we deliver integrated experiences connecting ServiceNow with enterprise platforms like SAP, Oracle, Workday, and Microsoft—maximizing value and measurable business outcomes.

of IT budgets still go to maintenance, not innovation

57

%

From Accreditation to Acceleration

Service Now, Fully Activated Across the Enterprise

The Business Case

The Impact of Effective ServiceNow Adoption

50

%

less effort for CFO and IT teams through automated financial closing process.

10

%

support cost savings via integrated AP/AR and ServiceNow CSM workflows.

20

%

annual software license savings using noblq's ITAM delivery framework.

50

%

HRSD case reduction through NOW Assist, AI automation, MS Teams, and chatbot integrations.

20

%

productivity gain through optimized demand planning, management, and SPM.

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Outcome-Driven Delivery

We drive innovation and harness AI to deliver outcome-focused ServiceNow solutions—turning complex workflows into measurable business value.

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Beyond IT

Our ESM expertise extends ServiceNow to HR, Finance, and customer processes, boosting adoption, collaboration, and outcomes.

Delivering Value

ServiceNow Expertise That Delivers Real Outcomes

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Business-Better Togethermindset

Deliver meaningful end-to-end automation for customers and support teams through collaborative workspaces and ERP, CRM, HCM integrations.

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User Adoption Focus

Training and change management are built into every delivery, ensuring ServiceNow integrates into daily workflows.

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Cross-Industry Experience

We bring deep industry expertise beyond technical workflow enablement, with proven solutions across key sectors.

ESM Consulting

Advisory for ESM, cross-functional activation, and workflow automation driving business KPIs.

Implementation & Transform

Activate ITx, SPM, CSM, HRSD, GRC, FSM, NOW Assist with outcome-based delivery.

Managed Services

24x7 platform management, upgrades, asset management, license optimization, compliance, AI analysis.

Automation Enablment

Workflow automation, RPA, AI Ops, and ERP, CRM, HCM integration.

Remediation

Assess implementations and automation, recommending fixes or full platform transformation.

Professional Services

Augment talent to support key initiatives and demand.

Our Capabilities

Transforming Workflows with ServiceNow

Platform Solutions

Unlocking Value Through Platform Expertise

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App Engine : low-code apps with automation and integrations

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Integration Hub : automate workflows with system integrations

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NOW Assist : AI automation boosting agent efficiency

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HAM Pro & SAM Pro : automate IT asset management

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CMDB : govern IT assets with automated, reliable, auditable operations

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CSM : AI-driven automation for seamless customer experience

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HRSD : integrated HCM operations with AI automation

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ITx : modernize IT operations with AI automation

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Platform Solutions

Certified across the full ServiceNow suite

Insights 

Insights from the front lines of workflow transformation

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12 Jun 2025

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2 min.read

ServiceNow is not just for IT: Unlocking business-
wide ROI

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12 Jun 2025

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2 min.read

The Hidden Costs of Poor Workflow Design and How to Fix Them

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12 Jun 2025

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2 min.read

Integrating ERP and ServiceNow: Lessons from Manufacturing Leaders

Services

Complementary Services That Strengthen ServiceNow Outcomes

Application Integration

Ensure ServiceNow connects seamlessly across platforms.

Microsoft

Extend ServiceNow with Microsoft tools.

Oracle

Connect ServiceNow with Oracle ERP and processes.

SAP

Integrate ServiceNow with SAP for better service visibility.

Artificial Intelligence

Embed AI in ServiceNow for smarter automation.

Process Advisory

Redesign workflows to maximise ServiceNow investments.

Technical Advisory

Align ServiceNow adoption with business-first clarity.

Ready to Make ServiceNow Work Harder for You?

NoblQ helps organisations unlock the full value of ServiceNow including AI and automation enablement. Partner with us to reduce silos, improve efficiency, and drive measurable impact with enterprise-wide workflows.

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